Covid-19 – An update on visiting the practice

How we are currently seeing patients – update August 2021

Although the government confirmed the lifting of restrictions from Monday 19 July 2021, Rope Green Medical Centre will continue to ensure the practice building remains a safe place to receive care at the same time as helping stop the spread of the virus.

Our practice reception desk is now fully open via the front doors, but because of the need to minimise the amount of face to face contact to keep our patients safe, most appointments in the first instance are still being carried out over the phone or via video call and our waiting rooms will remain closed. Face to face appointments are available as needed. Telephone appointments are not suitable for everyone– if you need a physical examination or blood test, for example, you and your GP can reach a decision on what is best for you.

If you are asked to come into the surgery for a face-to-face appointment, we will still ask you to wear a face covering in line with COVID-19 Infection Protection and Control (IPC) guidance in health and care settings. You will be asked to remain in your vehicle and wait for the GP/Nurse to call you and provide further instructions. Measures are in place to keep you safe from infection during your visit to the surgery. Please advise the receptionist or clinician if you have symptoms associated with Coronavirus including a new continuous cough, a high temperature or loss of taste or smell.

We have a specimen drop box in the reception foyer area and a practice (silver) post box just outside the front doors for our patient’s convenience.

Thank you for your continued co-operation, as together we will reduce the risk of transmission of Covid-19 in our community.